Rights Center (WRC) Services are
free of charge and are aimed at revealing cases of domestic violence and
providing adequate assistance to women victims of domestic violence and their
children. From 1997 WRC has launched the National Hot Line
service providing free psychological counseling and legal assistance to the abused women and their children. When consulting
by phone is not enough to assist them they are invited to Women's Support
and Drop-In Center (WSDC) for provision of face to face
psychological counseling, legal assistance, attorney’s support in court and
social help. Confidentiality is the primary and the most important principle
according to which the National Hot Line and WSDC services are provided. In
different periods from 2002 till 2013 WRC operated Women’s Support and Drop-In Center not only in Yerevan, but in the 4 regional
centers of the biggest regions (Vanadzor, Gavar, Ijevan, Kapan) and the Emergency
Shelter with Transitional Housing for women victims of domestic
violence and their children. In 2015 - beginning of 2017 we had a Network of 8 Crises Centers: one in Yerevan and seven in the regional centers of 7 regions (Ashtarak, Armavir, Eghegnadzor, Gavar, Gyumri, Ijevan, Vanadzor).
Now our organization operates a Network of 6 Crises Centers (one in Yerevan and five in the regions, located in central regional cities: Gyumri, Vanadzor, Eghegnadzor, Gavar, Ijevan) and also refers beneficiaries to the Emergency Shelter with Transitional Housing. In the last 27 months 95 women and 130 children were hosted at the Emergency Shelter.
All services provided by
Women’s Rights Center serve as a data basis for case studies to find out the scale,
forms, geography, causes and consequences of domestic violence for the further use
in the advocacy and lobbying process through mass media.
WRC National Hot Line Service provides free
psychological counseling, legal assistance and social help to women-victims of
domestic violence and their children by phone. Moreover, the service has
an informative significance for attaining information on domestic violence in
Armenia. It helps to understand the causes and peculiarities of domestic
violence and, consequently, to take appropriate precautions and safety measures
and to provide adequate assistance to domestic violence victims in future.
Considering the fact that the majority of cases can have progressive
character, the National Hot Line Service provides ongoing psychological
counseling and legal assistance. The first psychological counseling is provided
to the caller regardless of the nature of issue. When a caller is already
identified as a victim of domestic violence, she is provided with the full range of
Support and Drop-In Center
different circumstances there are cases when counseling through the Hot Line is
not enough to provide efficient assistance to women victims of domestic
violence. There are cases when the situation is so complicated that face to
face meetings are extremely important. Therefore women
victims and their children are invited to Women’s Support and Drop-In Center
for provision of individual psychological counseling, legal assistance,
attorney's support in court and social help. Within the framework of comprehensive approach WRC
also provides women with legal counseling and
assistance, legal consultation on women's rights, composition of
necessary complaints, claims, and allegations.
Support Group (WSG) meetings are held for women victims of domestic violence who
applied to WRC services. The aim of the meetings is provision
of regular group psychological therapy which is proved to be very effective. Participation in WSG can
be a key to unlocking the loneliness, shame, and isolation that surround abused women. These meetings are
held under the slogans “You are not alone" and “It is not your fault” and
fight this isolation on different levels and periodic participation
in these meetings stimulates the rehabilitation of women's psychological balance.
The concluding part of the meetings is lawyer's consultation on women's legal
rights and Q&A sessions for the participants. Throughout the period of January 01 - July 31, 2017 seven meetings
of Women's Support Group were held with 34 participants.
Children Support Group (CSG) meetings are held for
beneficiaries’ children of different ages with the purpose to unite children
who are subjected and/or witnessed violence in their families. The children who have
experienced this kind of abuse are very vulnerable. These meetings are organized in the friendly and comfortable manner
and our psychologists use different therapy methods including fairy-tale
therapy, art therapy, drama therapy to help these children discover new way of
life analyzing their attitude towards the surrounding world, people and their
family members. Throughout the period of January 01 - July 31, 2017 three CSG
meeting was held with 16 participants.